Tourism is the world's largest growth industry with no signs of slowing down. According to the World Tourism Organisation (WTO) international tourist arrivals will more than double in the next 15 years from 763 million in 2004 to just fewer than 1.6 billion by 2020.
In this age of internet bookings and competition among travel agents, the essence of servicing the customer is lost. The customer has to deal with mediocre service and sometimes has harrowing experience gathering information and planning a holiday within their budget. Internet has brought the world closer, the value of a travel consultant's recommendations based on their up to date knowledge remains priceless.
I have always been a travel enthusiast. Having travelled to different destinations in India and other countries I look forward to assist people in planning their holidays and travel arrangements.
It is of utmost importance to pay attention to customer requirements and at the same time keep in mind their likes and dislikes and give the best service to their satisfaction.
